The Gift of Feedforward

The Gift of Feedforward will equip learners with a fundamental mindset shift and the knowledge and skills needed to feedforward.

• Demonstrate an understanding of feedback and feedforward.
• Demonstrate an understanding of the Ladder of Accountability.
• Demonstrate how to receive feedback using the LARRI model.
• Demonstrate how to engage in a coaching-styled conversation.
• Demonstrate how to apply the SBI and GROW models.

• Feedback & Feedforward: What is the difference? Why should we think of feedforward as a gift?
• The Ladder of Acceptance: How does how you feedforward impact how the recipient responds?
• Feedforward is About Change: What does change look like, and how does feedforward facilitate change? 
• LARRI: If feedforward is a gift, how does LARRI help us make the most of it as a gift (Listen, Appreciate, Reflect, Respond, Integrate)?
• SBI: What is the SBI model, and how should it be applied? How do you integrate SBI into a feedforward conversation?
• GROW: What is the GROW model, and how should it be applied? How do you integrate GROW into a feedforward conversation?

The Gift of Feedforward is designed to transfer knowledge and build skills effectively and efficiently through a holistic learning approach:

• Workshop: A classroom-based or virtual workshop that employs various learning strategies to enhance learning transfer and retention.
• Online Learning: A collection of online lectures, demonstrations and quizzes to support learning transfer and retention.
• Learner Resources: A collection of downloadable documents, quick and easy references and templates for learners to use.
• Post-Workshop Activity: An activity that will help to reinforce learning transfer and retention through application and reflection.
• Optional Learning Labs: Learning labs are 2-hour small group sessions where learners get to practice and hone their newly acquired skills.