Learn how to engage in feedforward conversations that promote change
Having to give or receive feedback is a common cause of anxiety in most organisations, with people often choosing to avoid issues rather than confront them. The Gift of Feedforward is designed to build the mindset and muscle needed to ease this anxiety.
SUITED TO
Managers, Team Leads, Department Heads, Teams & Departments
FORMAT
In Person & Virtual
DURATION
1 Day
CLASS SIZE
Minimum - 12
Maximum - 24
What you will learn
The Gift of Feedforward will equip you with the knowledge, skills and fundamental shift in mindset needed to provide feed forward focussed on change.
- Feedforward Fundamentals: Learn about feedforward, how is it differnt from feedback, and how it how it is used to foster positive change.
- The Gift of Feedforward: Learn how to make the most of the gift of feedforward by reframing the way we view give and receive it.
- The Ladder of Acceptance: Learn how to give feedforward in a manner that increases the receptivness and acceptance of the receiver.
- GROW & SBI: Learn how to integrate the SBI & GROW models into a feedforward converstation.
How you will learn
The Gift of Feedforward is designed to transfer knowledge and build skills effectively and efficiently through a holistic learning approach:
- Workshop: A classroom-based or virtual workshop that employs collaborative learning, experiential learning, and reflective practice as the primary learning strategies.
- Online Learning: A collection of online lectures, demonstrations and quizzes to support learning transfer and retention.
- Learner Resources: A collection of downloadable documents, quick and easy references and templates for learners to use.
- Fieldwork Assignment: A post-workhop activity designed to reinforce learning transfer and retention through application and reflection.
- Optional Learning Labs: Learning labs are 2-hour small group sessions where learners get to practice and hone their newly acquired skills.
INVESTMENT
SGD 725
(Per Learner)
Multiple Learners: Special pricing is available to organisations that want to send multiple learners.
Customisation: Special pricing is available to organisations that want a customised version.
License this Program: Nobody knows your business like you do. Let us train your people to facilitate this program.
