Coaching Skills for Leaders

Coaching Skills for Leaders

Learn how to empower and enable others in the workplace by engaging in coaching conversations

There can be no doubt that coaching is one of the most important skills a leader can possess, as it is used to enable and empower others, improve performance, address behavioural or performance related issues and build self-confidence and self-reliance.

What is coaching? How is it different from mentoring? How does it empower and enable people? Why should leaders adopt a coaching mindset? How do you apply coaching in the workplace? These are the key questions that learners will uncover in Coaching Skills for Leaders.

What Will You Learn To Do?

Coaching Skills for Leaders is will equip learners with the knowledge, skills and confidence needed to engage in coaching conversations.

  • Demonstrate an understanding of coaching and a coaching mindset.
  • Demonstrate how to listen beyond the words that are spoken.
  • Demonstrate how to elicit thought through powerful questions.
  • Demonstrate how to engage in a coaching styled conversation.
  • Demonstrate how to apply the GROW model.

What Will You Learn?

  • Coaching Fundamentals: What is coaching and how is it different from instructing and mentoring? What's the leaders role in coaching?
  • Coaching Mindset: What is a coaching mindset? How do you develop a coaching mindset? How does a coaching mindset enable you to coach in the moment?
  • The Art of Listening: How should we listen and what should we listen for? Active listening, The Three Levels of Listening and Ting.
  • The Art & Science of Questioning: What makes a good question? Asking powerful questions using the Socratic Method.
  • GROW: What is the GROW model? How do you apply the GROW model in a coaching conversation?

How Will You Learn?

The Gift of Feed Forward is designed to transfer knowledge and build skills effectively and efficiently through a holistic learning approach:

  • 2 Hours of Online Learning: Learners are asked to watch a collection of bite-sized videos in the lead to the workshop.
  • 5 Hour Workshop: A classroom-based or virtual workshop that employs collaborative learning, experiential learning and reflective practice as the primary learning strategies.
  • Learner Toolkit, Job Aid & Template: A collection of downloadable documents, quick and easy references and templates for learners to and use.
  • 4 Hours of Post-Workshop Activity: A very real activity that is designed to reinforce learning transfer through application and reflection.
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Managers, Team Leads & Department Heads
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Classroom or Virtual
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11 Hours
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Minimum - 8
Maximum - 16
Multiple Learners? Volume pricing is available to organisations that want to develop multiple managers and team leads.

Customisation? Volume pricing is available to organisations that want a customised version for their teams and/or departments.
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Northpoint was founded on the belief that leaders have the power to ignite change and make a positive impact, and that everyone has the potential to make a difference.